All return requests for unwanted items must be made within 5 days of receiving the order. Only sealed, unopened and UNUSED merchandise in its original packaging will be accepted.
To receive credit and have unwanted merchandise picked up: FIRST -Call our customer service department at 022 65605500 and obtain a return merchandise authorization number (RMA). Your RMA (return merchandise authorization) number must be clearly printed on the outside of the box. No returns will be accepted without the RMA number clearly printed on the outside of the box. No returns will be accepted 30 days after an RMA number has been issued to you. If your merchandise is lost or damaged while returning, Creativities will not assume responsibility. Enclose the sales receipt from Creativities International (or photocopy of original). Once a return package is received by Creativities International, a refund will be issued on your credit card.
If by Mistake-we shipped the wrong item? Then?.
First, call our customer service line at 022 65605500 within 5 days of receiving your package and we will correct our error. PLEASE do not ship the item back before calling and receiving an RMA
Creativities International prides itself in packaging your orders with great care. However, sometimes damage occurs and we need to be notified promptly in order to serve you better.
Refused Orders and Undeliverable Orders.
Any order sent to a customer that is refused or is undeliverable will be charged the full shipping costs, including return shipping to Creativities International. Undeliverable packages include orders with incorrect addresses or orders where UPS has made three attempts to deliver and no one is available to accept the package
Changes to the Terms.
We reserve the right, at our discretion, to change these Terms on a going-forward basis at any time. Please check these Terms periodically for changes.
Returned Orders Due to Incorrect Address .
If your order is returned to us due to an incorrect address given by the customer at the time of ordering, we will re-ship the order at the customers expense. If the customer chooses not to have the order re-shipped, they will be charged a 20% restocking charge plus the original shipping charge .
We do not accept returns of All Edible Items even Items are packed to maintain the hygiene of the products. Kindly make note of this
Returns because of Illegal Reasons.
Creativities International is not responsible to make full refund of products for such reasons:
Product dimensions and Sizing issues -
All product dimensions and sizing’s are mentioned completely in description areas. Still if you have any confusions so before ordering drop us mail or call our customer Support Service.
If we found such a case in returns then there would be 20% of debit in your returns order value. Also for such cases we will not responsible for reverse-pickup. If it happens then reverse pickup charges would be applicable.
Product don't want for intended purpose-
We are not responsible to accept returns for this kind of issues.
Before placing orders kindly go through pricing. After dispatching the parcels we are not responsible for cancellations.